CVS - Drugstore in Ridgewood, NY

CVS

Overview

About

Location

Reviews

Overview

+1 718-497-9192
www.cvs.com
61-15 Metropolitan Ave, Ridgewood, NY 11385, USA
Hours Business hours are not available at the moment

CVS Introduce

CVS is a drugstore located at 61-15 Metropolitan Ave, Ridgewood, NY 11385, serving the local community. As a "drugstore near me" option, it provides pharmacy services and a variety of retail products. You can contact them at (718) 497-9192 or +1 718-497-9192.

Customer reviews for this CVS location present significantly contrasting experiences, particularly regarding customer service.

One customer reported a highly negative experience, describing the employees as "lazy" and "constantly on their phone." They complained about the difficulty of shopping due to locked items and associates' refusal to open multiple fixtures, instead requiring customers to ring the bell for each item. This customer also alleged that an associate whispered profanity at them and that they had complained to the district manager, stating they would never shop there again and advising others to go to a different pharmacy.

Conversely, another customer reported a positive experience, praising the store's appearance and comparing it to a "grand opening." They highlighted a helpful associate who recommended a Hello Kitty projector and assisted them with a coupon purchase. This customer expressed satisfaction with their purchase and the service they received.

Therefore, potential customers should be aware of the conflicting reports regarding customer service at this CVS location. While some customers have had positive experiences with helpful staff and a pleasant store environment, others have reported significant issues with lazy and rude employees. It is advisable to consider these factors before choosing to shop at this CVS.

Location

Reviews

Jan 24, 2025

Terrible service employees are lazy and are constantly on their phone since most items are locked its almost impossible to shop quickly since the associates refuse to open multiple fixtures and instead want you to ring the bell for each item. On monday an associate refused to open more than one fixture for me and whispered profanityas I walked away. I have complained to the district manager.This store has an incredible level of professionalism I will never shop here again. Go to any other pharmacy you will save time money and won't deal with incompetent and rude employees
Jan 10, 2025

Walking in the store I was immediately greeted by the manager and I told him wow the store looks amazing like a grand opening. The store associate recommended a hello kitty projector because I’m always looking for hello kitty items. Purchased the item and applied my coupon. Can’t wait to see my granddaughter reaction
Jan 23, 2025

Zero sense of urgency, i waited almost THIRTY minutes to get my tamaflu and there's still a line to the front of the store. There's no excuse for this when ALL 3 REGISTERS ARE OPEN !!!! Im finding another pharmacy to deal with because they SUCK !!!
Sep 05, 2024

All products I needed were available and easy to locate; when I pressed the button for assistance, it was immediate. The employee was kind and helpful. When I checked out, the employee was respectful and informed me that I had additional coupons that I could use for my purchase. Everything was seamless.
Nov 18, 2024

That’s very bad service I have never seen! They sale the bottles of water but if’s you return to the empty bottles they didn’t welcome! Today I returned bottles waiting for 30 minutes! The store manager was very bad! I am first here but she takes care every laterally come people! She just wants people paying the money and not return bottles! That’s store only the money! Very lower quality service! And very badly manage!

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Jan 24, 2025

Terrible service employees are lazy and are constantly on their phone since most items are locked its almost impossible to shop quickly since the associates refuse to open multiple fixtures and instead want you to ring the bell for each item. On monday an associate refused to open more than one fixture for me and whispered profanityas I walked away. I have complained to the district manager.This store has an incredible level of professionalism I will never shop here again. Go to any other pharmacy you will save time money and won't deal with incompetent and rude employees

Jan 10, 2025

Walking in the store I was immediately greeted by the manager and I told him wow the store looks amazing like a grand opening. The store associate recommended a hello kitty projector because I’m always looking for hello kitty items. Purchased the item and applied my coupon. Can’t wait to see my granddaughter reaction

Jan 23, 2025

Zero sense of urgency, i waited almost THIRTY minutes to get my tamaflu and there's still a line to the front of the store. There's no excuse for this when ALL 3 REGISTERS ARE OPEN !!!! Im finding another pharmacy to deal with because they SUCK !!!

Sep 05, 2024

All products I needed were available and easy to locate; when I pressed the button for assistance, it was immediate. The employee was kind and helpful. When I checked out, the employee was respectful and informed me that I had additional coupons that I could use for my purchase. Everything was seamless.

Nov 18, 2024

That’s very bad service I have never seen! They sale the bottles of water but if’s you return to the empty bottles they didn’t welcome! Today I returned bottles waiting for 30 minutes! The store manager was very bad! I am first here but she takes care every laterally come people! She just wants people paying the money and not return bottles! That’s store only the money! Very lower quality service! And very badly manage!