Morton Williams Wines

Looking for a "liquor store near me" in the Upper East Side area of New York City? Morton Williams Wines is located at 1219 Madison Ave, New York, NY 10128. Based on customer reviews, this store offers a generally positive environment with knowledgeable staff, but there have been instances of negative customer service.

One customer who visited to explore the wine selection found the store to be "very well stocked" and "clean." They were assisted by a staff member named Ray, whose real name is reportedly Rainel. This "taller larger gentleman" was described as a "bundle of joy" and very helpful, even providing recommendations for other brands the customer hadn't considered. The customer was pleased with the service, purchased both a recommended wine and one they originally intended to buy, and indicated they would return.

However, another customer had a negative experience on their second visit when trying to purchase Grüner Veltliner. They reported being asked for ID solely because they pronounced the German name with a German accent, which they complied with politely. Subsequently, they were charged for an extra bag that was never provided. The cashier allegedly stared at them while they packed their purchase in their own cotton tote, seemingly aware that they had been charged for a missing bag. The customer only realized they were overcharged after leaving the store and returned to complain. The same cashier reportedly acted as if nothing had happened and simply advised the customer to always check their receipts before leaving any store in NYC.

The provided reviews offer mixed feedback. Morton Williams Wines is described as well-stocked and clean, with at least one very helpful and knowledgeable staff member. However, there is also a concerning report of potentially discriminatory ID checking based on pronunciation and a subsequent issue with being overcharged for a missing item and receiving an unhelpful response from the cashier. No information about the store's full range of services, other features, or any promotional information is available from these reviews.

For inquiries about their current inventory or any other information, you can contact Morton Williams Wines at (646) 410-2587 or their mobile number +1 646-410-2587. Customers should be aware of both the positive reports of helpful staff and the negative report regarding customer service issues at the checkout.

If you are a local resident of Taiwan searching for a liquor store while visiting or residing in the Upper East Side of New York, Morton Williams Wines is a local option that appears to have a good selection in a clean environment and at least one staff member who is very knowledgeable and helpful with recommendations. However, there is also a concerning report of a customer being asked for ID based on their pronunciation of a wine name and being improperly charged for a shopping bag. We recommend being mindful of these mixed experiences if you choose to visit this store and always checking your receipt carefully before leaving. Contacting the store directly for information on their offerings might also be a good idea.