Riverside Liquor Co

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Overview

  • +1 212-749-0665
  • 2728 Broadway, New York, NY 10025, USA
  • Hours

    Monday 10:00 AM - 11:00 PM

    Tuesday 10:00 AM - 11:00 PM

    Wednesday 10:00 AM - 11:00 PM

    Thursday 10:00 AM - 11:00 PM

    Friday 10:00 AM - 11:00 PM

    Saturday 10:00 AM - 11:00 PM

    Sunday 12:00 AM - 9:00 PM

Riverside Liquor Co Introduce

Looking for a "liquor store near me" in the New York City area? Riverside Liquor Co is located at 2728 Broadway, New York, NY 10025. Based on recent customer reviews, there are significant concerns regarding product quality and customer service at this establishment.

One customer reported purchasing expired Cutwater Lime Margarita cans. Upon calling the store to inform them, the staff member who answered was described as "rude and dismissive," barely allowing the customer to explain the issue. While a replacement was seemingly offered (though communicated quickly and dismissively), the customer decided not to return and urged the store to restock for the safety of others.

Another reviewer strongly advised others not to waste their time at Riverside Liquor Co. They described a negative experience starting with a lack of acknowledgment or greeting upon entering. When asking for help to find a specific item, the staff member was "dismissive," rudely pointing to a stand of what the customer considered "subpar options" that did not meet their expectations. Furthermore, the recommended prosecco was deemed "overpriced for the quality." This reviewer also noted that "most of the bottles were standing upright," questioning the proper storage of unopened wine, which is typically recommended to be on its side. The combination of poor customer service, lack of attention, and a disappointing selection left the customer feeling "disappointed and frankly somewhat disgusted." The store environment was described as "dark and dank." This negative experience did lead the customer to discover another store, Broadway Cellar, suggesting a silver lining to their visit.

The provided reviews consistently highlight negative aspects of Riverside Liquor Co, including potentially selling expired products, rude and unhelpful staff, poor product selection, questionable pricing, and concerns about wine storage in a dark and unpleasant environment. No positive feedback or information about services, features, or promotions is available from these reviews.

For inquiries, you can contact Riverside Liquor Co at (212) 749-0665 or their mobile number +1 212-749-0665. However, based on the recent feedback, customers should be aware of the potential for negative experiences regarding product quality and customer service.

If you are a local resident of Taiwan searching for a liquor store while visiting or residing in the New York, NY area, Riverside Liquor Co is a nearby option on Broadway. However, please be strongly advised to consider the recent customer reports detailing issues with potentially expired products, rude and unhelpful staff, overpriced and subpar selections, and concerns about the store's environment and wine storage practices. It would be prudent to consider alternative liquor stores in the area that have received more positive feedback. We recommend contacting the store directly for any specific inquiries, but to also be aware of the serious concerns raised in the available reviews.

Location

Reviews

  • Jan 31, 2025

    I purchased Cutwater Lime Margarita from here today, came home and took a sip - it was expired (bought 2 cans). I called the store just to let them know, was not looking to be refunded or to start any arguments, just wanted to make them aware. The gentleman that picked up the phone was rude and dismissive. Barely let me finish saying what I was trying to say. I believe he offered to replace (he spoke quickly and dismissively). I'm just deciding not to go back. Please restock for the safety of others.

  • Mar 11, 2025

    DO NOT WASTE YOUR TIME AT RIVERSIDE LIQUOR CO; There was no acknowledgment or greeting, which set the tone. When I asked for help finding a specific item, the response was dismissive—they rudely pointed and said, "Right there," to a stand of subpar options that didn’t meet my expectations. To make matters worse, the prosecco I was directed to was overpriced for the quality being offered. Furthermore, most of the bottles were standing upright. I thought unopened wine should be stored on its side. The lack of customer service and attention, combined with a poor selection, left me feeling disappointed and frankly somewhat disgusted. It is dark and dank. But that experience had me discover Broadway Cellar, so something great came out of it.

  • Jan 23, 2025

    As far as placing orders some of the staff mainly Spanish or Mexican decent are rude or don't understand or don't want to understand everything I don't know or don't take the time to listen

  • Apr 26, 2024

    Very scammy, would avoid. I bought a bottle of wine that was corked, they refused to refund citing a bogus NY law, and would only exchange it. Seems like they just wanted to keep my money. They also made me go down twice because the manager was not in the first time. Please avoid - there are much more trustworthy places.

  • Jul 09, 2017

    Great Old School Spot and Great Staff! These guys have been serving this good for years! The selection has picked up a bit in the new larger location (guess it's not that new anymore). But still a lot of great bottles for under 20 bucks. No snobbery here. The folks are down to earth and knowable about the selection so ask away! Still waiting for the classic Neon Sign to reappear! Cheers!

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