Looking for a "liquor store near me" in the New York City area? Riverside Liquor Co is located at 2728 Broadway, New York, NY 10025. Based on recent customer reviews, there are significant concerns regarding product quality and customer service at this establishment.
One customer reported purchasing expired Cutwater Lime Margarita cans. Upon calling the store to inform them, the staff member who answered was described as "rude and dismissive," barely allowing the customer to explain the issue. While a replacement was seemingly offered (though communicated quickly and dismissively), the customer decided not to return and urged the store to restock for the safety of others.
Another reviewer strongly advised others not to waste their time at Riverside Liquor Co. They described a negative experience starting with a lack of acknowledgment or greeting upon entering. When asking for help to find a specific item, the staff member was "dismissive," rudely pointing to a stand of what the customer considered "subpar options" that did not meet their expectations. Furthermore, the recommended prosecco was deemed "overpriced for the quality." This reviewer also noted that "most of the bottles were standing upright," questioning the proper storage of unopened wine, which is typically recommended to be on its side. The combination of poor customer service, lack of attention, and a disappointing selection left the customer feeling "disappointed and frankly somewhat disgusted." The store environment was described as "dark and dank." This negative experience did lead the customer to discover another store, Broadway Cellar, suggesting a silver lining to their visit.
The provided reviews consistently highlight negative aspects of Riverside Liquor Co, including potentially selling expired products, rude and unhelpful staff, poor product selection, questionable pricing, and concerns about wine storage in a dark and unpleasant environment. No positive feedback or information about services, features, or promotions is available from these reviews.
For inquiries, you can contact Riverside Liquor Co at (212) 749-0665 or their mobile number +1 212-749-0665. However, based on the recent feedback, customers should be aware of the potential for negative experiences regarding product quality and customer service.
If you are a local resident of Taiwan searching for a liquor store while visiting or residing in the New York, NY area, Riverside Liquor Co is a nearby option on Broadway. However, please be strongly advised to consider the recent customer reports detailing issues with potentially expired products, rude and unhelpful staff, overpriced and subpar selections, and concerns about the store's environment and wine storage practices. It would be prudent to consider alternative liquor stores in the area that have received more positive feedback. We recommend contacting the store directly for any specific inquiries, but to also be aware of the serious concerns raised in the available reviews.
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