BJ's Wholesale Club

Based on recent customer reviews, it is strongly advised to consider the significant accessibility and customer service issues reported at BJ's Wholesale Club, located at 900 Remsen Ave, Brooklyn, NY 11236. While the platform category is "liquor store near me," BJ's is a membership-based wholesale club that includes a deli section along with a wide range of other products.

One reviewer described the location as "Great" but immediately followed with "Horrible accessibility" and a "Mediocre shopping experience." This provides a general overview of potential drawbacks despite a convenient location.

Another customer, who identifies as an "avid BJ's shopper" with experience at multiple locations, detailed several specific problems unique to this Brooklyn store. They reported having to "hunt down a shopping cart," often needing to ask departing customers for their used carts to bring downstairs. Accessibility within the store is also a major concern, as "Most times only one or two of the elevators are working out of four that's supposed to be there," leading to long waits and missed elevator rides, especially when trying to navigate with a shopping cart. The checkout experience is also mentioned negatively, with frequent occurrences of other members who "forgot their card" asking to use the reviewer's membership for scanning. This reviewer concluded that "As a members only store they have to do better."

Further exacerbating the negative feedback is an account of a problematic order pickup. A customer placed an order for pickup on 12/7/24 and received confirmation that it was ready. After waiting in their car for over 30 minutes without their order being brought out, they left. Subsequently, an employee called to ask their location, stating they were outside with the groceries. The customer informed them they had already left. Despite this, the customer later received an email thanking them for picking up their groceries and found they had been charged for an order they "NEVER PICKED UP!!" The reviewer expressed their frustration, calling it "insane" and "UNACCEPTABLE!!" They also reported calling the store "several times" with no one ever answering the phone.

The provided reviews paint a concerning picture of BJ's Wholesale Club at this Brooklyn location. Key issues include significant problems with accessibility (specifically regarding shopping carts and elevators), potentially long wait times, and negative customer service experiences, including issues with order fulfillment and lack of phone support. While BJ's is a wholesale club that offers various products, including deli items and potentially liquor (though not mentioned in these reviews), the reported operational and service issues appear to severely impact the overall shopping experience. No positive features or promotional information can be reliably gathered from these reviews. The environment seems to be characterized by inconvenience and frustration for some customers.

If you are a local resident of Taiwan searching for a deli or a place that might sell liquor while visiting or residing in the Brooklyn, NY area, the reviews for this specific BJ's Wholesale Club location raise serious concerns about accessibility and customer service. The difficulty in finding shopping carts, frequent elevator problems, and issues with order pickups and phone communication suggest a potentially frustrating experience. If you require a membership to shop here, these issues might outweigh any potential benefits. It would be wise to consider these significant negative reports and perhaps explore other supermarkets, delis, or liquor stores in the vicinity that may offer a more accessible and reliable shopping experience.