The Wine Barrel Shop

Overview

About

Location

Reviews

Overview

+1 718-436-1031
www.winebarrelshop.com
4820 13th Ave, Brooklyn, NY 11219, USA
Hours

Monday 10:00 AM - 8:00 PM

Tuesday 10:00 AM - 8:00 PM

Wednesday 10:00 AM - 8:00 PM

Thursday 10:00 AM - 10:00 PM

Friday 9:30 AM - 5:00 PM

Saturday Closed

Sunday 12:00 AM - 7:00 PM

The Wine Barrel Shop Introduce

The Wine Barrel Shop is a liquor store located at 4820 13th Ave, Brooklyn, NY 11219. They can be reached at (718) 436-1031 or +1 718-436-1031.

Based on recent customer reviews, the store has received significant negative feedback regarding its customer service. Customers have reported experiences of rude and unhelpful staff, with some noting a lack of knowledge about the products, particularly wine. One review mentioned an attendant who seemed uninformed, possibly a Sunday worker, but the customer still found this unacceptable. Another review detailed an experience with the owner, who was described as being dismissive and unprofessional, and an employee with a consistently negative demeanor. The customer felt unwanted and expressed regret over their purchase.

It is important to note that these reviews highlight serious concerns about the store's service. Potential customers should be aware of these reported experiences before visiting.

Due to the negative feedback regarding service, specific details about the store's product selection or environment are limited. Customer reviews mainly focused on the negative service experience.

Key points from customer reviews:

Reports of rude and unhelpful staff.
Concerns about staff knowledge, especially regarding wine.
Negative interactions with the owner.
Customers feeling unwanted.

Given the strongly negative customer feedback, it is advised that potential customers proceed with caution. The reported service issues may impact the overall shopping experience. If considering a purchase, it might be beneficial to explore other liquor store options in the area.

Location

Reviews

Aug 08, 2024

The attendant was completely rude and knew nothing about wine whatsoever. Maybe because he was a Sunday worker. But still no excuse.
Dec 01, 2023

Disgusting service. The owner was on his phone whilst his worker maintained a continuous sour face. The owner looks up from his phone to tell me to stop asking questions and that he'll charge more for each further question. Meanwhile the worker didn't even answer my questions. Rude, awful service, i felt unwanted. Shame i bought what I did, they don't deserve mine or anyones custom. Disgusting!
Dec 13, 2023

Very charming wine store with great service. If you have any sense of humor, you will also appreciate the proprietor, who is helpful, funny, and very knowledgeable about the products.
Feb 17, 2019

This place is a nice and clean place to shop for all your wine and liquor needs. They carry a full line of Kosher wines from within the United States and Israel and Spain. Descent pricing and helpful staff! They also carry all the wine and liquor accessories like glasses and cork openers. I love going shopping here! Come in to check it out!
Jul 17, 2019

I know next to nothing about liquors. But that didn’t stop the owner from patiently educating me about the whiskeys on the shelf. His honesty blew me away. He could have easily pushed me into buying a more expensive bottle. Instead, he helped me choose a scotch that I need, not what he needs to sell. I walked out from there feeling that I made an educated decision for my purchase without being pushed in any direction by an over-eager salesman. I wish him much Hatzloche in his business.

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Aug 08, 2024

The attendant was completely rude and knew nothing about wine whatsoever. Maybe because he was a Sunday worker. But still no excuse.

Dec 01, 2023

Disgusting service. The owner was on his phone whilst his worker maintained a continuous sour face. The owner looks up from his phone to tell me to stop asking questions and that he'll charge more for each further question. Meanwhile the worker didn't even answer my questions. Rude, awful service, i felt unwanted. Shame i bought what I did, they don't deserve mine or anyones custom. Disgusting!

Dec 13, 2023

Very charming wine store with great service. If you have any sense of humor, you will also appreciate the proprietor, who is helpful, funny, and very knowledgeable about the products.

Feb 17, 2019

This place is a nice and clean place to shop for all your wine and liquor needs. They carry a full line of Kosher wines from within the United States and Israel and Spain. Descent pricing and helpful staff! They also carry all the wine and liquor accessories like glasses and cork openers. I love going shopping here! Come in to check it out!

Jul 17, 2019

I know next to nothing about liquors. But that didn’t stop the owner from patiently educating me about the whiskeys on the shelf. His honesty blew me away. He could have easily pushed me into buying a more expensive bottle. Instead, he helped me choose a scotch that I need, not what he needs to sell. I walked out from there feeling that I made an educated decision for my purchase without being pushed in any direction by an over-eager salesman. I wish him much Hatzloche in his business.