West End Wine & Spirits

Overview

About

Location

Reviews

Overview

+1 212-586-9463
westendwinenyc.com
33 W End Ave, New York, NY 10023, USA
Hours

Monday 11:00 AM - 10:00 PM

Tuesday 11:00 AM - 10:00 PM

Wednesday 11:00 AM - 10:00 PM

Thursday 11:00 AM - 10:00 PM

Friday 11:00 AM - 10:00 PM

Saturday 11:00 AM - 10:00 PM

Sunday 12:00 AM - 9:00 PM

West End Wine & Spirits Introduce

If you're searching for a "liquor store near me" in New York City, West End Wine & Spirits, located at 33 W End Ave, offers a range of wines and spirits. They can be contacted at (212) 586-9463 or +1 212-586-9463.

Many customers have praised West End Wine & Spirits for its great selection and the friendly, helpful nature of its staff. Patrons have noted that the staff is particularly good at providing wine recommendations, which speaks to their knowledge and customer service.

However, a serious negative review indicates that one customer purchased a high-end bourbon with a broken seal, and the contents were not what they were supposed to be. This customer also mentioned that they were not asked for ID, and they observed the cashier handling the item in a way that suggested tampering. This negative experience raises concerns about product authenticity and store practices.

Therefore, while the store may offer a good selection and helpful staff for some, potential customers should be aware of the reported issues regarding product tampering and verification.

Location

Reviews

Jan 16, 2025

Great selection and helpful/friendly staff (been coming here for a couple years to get wine from time to time and they are always good with recs).
Apr 14, 2024

Avoid this place at all costs! I purchased a high end bottle of bourbon as a gift and the seal was broken and the on the first sip the recipient could tell it was not the bourbon that was supposed to be inside. The first clue that something was off was they didn’t ask for ID…people are always shocked that I’m an adult and I get carded everywhere. Second, the cashier opened the box and took it out of the pouch and looked at it before bagging it. I know now that he was checking how likely I would be to notice it had been tampered with. Absolutely disgraceful.
Apr 14, 2024

DO NOT SHOP HERE! Absolutely terrible establishment. Very limited and overpriced selection. I was gifted a bottle of Blanton’s Bourbon from there and was so disappointed. The seal was already broken and the cork was very loose. At this point I was already concerned, but upon tasting the contents of the bottle I knew for sure it was tampered with. It was rancid and nowhere near the flavor profile Blanton’s is renowned for. Avoid this store at all costs.
Apr 14, 2024

If I could give zero start I would. Bought Very expensive bourbon only to find that the seal was broken. I wish I’d seen all the negative reviews before buying. This hurts because not only did I lose a lot of money but my family member was cheated out a gift. Be careful.
Apr 08, 2023

DO NOT SHOP HERE!! They sell moldy wine!! I opened a $20 bottle immediately after purchase and the inside of the cork had mold all over it. So, I went back to the store, figuring it would be a quick exchange or refund, and I could get back on my merry way. However, a man who identified himself only as the “manager” changed all of that. He flat out refused to consider any idea that the cork was moldy, any sort of exchange or refund. I even showed the cork to another customer in front of the manager, as a sanity check, and the other customer agreed the “white fuzz” over the inside of the cork was mold. Instead, the “manager” was extremely rude. He continued to try to gaslight me into thinking it is “normal” for wine corks to have white fuzz on the inside and then proceeded to ask me why I opened it if it was moldy (which, of course, I wouldn’t have known because it was on the INSIDE of the cork and wine bottles are opaque). Anyways, I ended up thanking him for his time and telling him I would no longer shop here. Please BEWARE because (1) you could be buying moldy wine and (2) if you do, or have any other issues, do not expect any refund or exchange. If you are the owner of this business, please consider adjusting your staff and business policies because you are losing business. Instead of exchanging a $20 bottle of wine, you have now lost my $100’s of business every quarter!

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Jan 16, 2025

Great selection and helpful/friendly staff (been coming here for a couple years to get wine from time to time and they are always good with recs).

Apr 14, 2024

Avoid this place at all costs! I purchased a high end bottle of bourbon as a gift and the seal was broken and the on the first sip the recipient could tell it was not the bourbon that was supposed to be inside. The first clue that something was off was they didn’t ask for ID…people are always shocked that I’m an adult and I get carded everywhere. Second, the cashier opened the box and took it out of the pouch and looked at it before bagging it. I know now that he was checking how likely I would be to notice it had been tampered with. Absolutely disgraceful.

DO NOT SHOP HERE! Absolutely terrible establishment. Very limited and overpriced selection. I was gifted a bottle of Blanton’s Bourbon from there and was so disappointed. The seal was already broken and the cork was very loose. At this point I was already concerned, but upon tasting the contents of the bottle I knew for sure it was tampered with. It was rancid and nowhere near the flavor profile Blanton’s is renowned for. Avoid this store at all costs.

If I could give zero start I would. Bought Very expensive bourbon only to find that the seal was broken. I wish I’d seen all the negative reviews before buying. This hurts because not only did I lose a lot of money but my family member was cheated out a gift. Be careful.

Apr 08, 2023

DO NOT SHOP HERE!! They sell moldy wine!! I opened a $20 bottle immediately after purchase and the inside of the cork had mold all over it. So, I went back to the store, figuring it would be a quick exchange or refund, and I could get back on my merry way. However, a man who identified himself only as the “manager” changed all of that. He flat out refused to consider any idea that the cork was moldy, any sort of exchange or refund. I even showed the cork to another customer in front of the manager, as a sanity check, and the other customer agreed the “white fuzz” over the inside of the cork was mold. Instead, the “manager” was extremely rude. He continued to try to gaslight me into thinking it is “normal” for wine corks to have white fuzz on the inside and then proceeded to ask me why I opened it if it was moldy (which, of course, I wouldn’t have known because it was on the INSIDE of the cork and wine bottles are opaque). Anyways, I ended up thanking him for his time and telling him I would no longer shop here. Please BEWARE because (1) you could be buying moldy wine and (2) if you do, or have any other issues, do not expect any refund or exchange. If you are the owner of this business, please consider adjusting your staff and business policies because you are losing business. Instead of exchanging a $20 bottle of wine, you have now lost my $100’s of business every quarter!