BJ's Wholesale Club - Your Brooklyn Deli and Bulk Shopping Destination

BJ's Wholesale Club

Overview

About

Location

Reviews

Overview

+1 718-942-2090
www.bjs.com
339 Gateway Dr, Brooklyn, NY 11239, USA
Hours

Monday 8:00 AM - 10:00 PM

Tuesday 8:00 AM - 10:00 PM

Wednesday 8:00 AM - 10:00 PM

Thursday 8:00 AM - 10:00 PM

Friday 8:00 AM - 10:00 PM

Saturday 8:00 AM - 10:00 PM

Sunday 8:00 AM - 9:00 PM

BJ's Wholesale Club Introduce

BJ's Wholesale Club, situated at 339 Gateway Dr, Brooklyn, NY 11239, serves as a combined deli and wholesale shopping destination. As a "deli near me" option, it provides deli services within a larger retail environment, catering to customers seeking bulk purchases.

The establishment offers a deli department where customers can purchase various deli items. Reviews indicate that the deli staff are generally friendly and helpful. However, some customers have noted issues with other aspects of the store, such as the packaging of certain frozen goods and the overall demeanor of some cashiers.

Customers have expressed mixed feedback regarding their experiences at BJ's Wholesale Club. Some have highlighted the cleanliness and well-stocked nature of the store, particularly during early shopping hours. Others have pointed out that prices on certain items have increased, and the quality of some products, like milk, may have changed. There are also reported issues with packaging of frozen goods, specifically chicken wings.

The store is known for its bulk purchasing options, making it suitable for customers who need to buy items in larger quantities. Additionally, the location houses a Dunkin' Donuts within the premises, which has received positive feedback for its friendly and helpful staff.

For inquiries or to confirm product availability, you can contact BJ's Wholesale Club at (718) 942-2090 or +1 718-942-2090. As a membership-based store, it is necessary to hold a membership to shop there. Membership discounts are sometimes offered.

Location

Reviews

Feb 04, 2025

Maybe its me, but I've always had issues getting a bag of chicken wings out of the heavy duty box in the freezer. (I thought I would be able to upload the 28 sec video but I only see an option for photos). They've missed out on that potential purchase many times because I couldn't get the bag out of the box. They really should make a bigger opening in the boxes or just take them out of the box altogether so customers won't have to struggle. I let my membership expire for about two years and just recently renewed. Prices went up on my usual items that I purchase and the milk is no longer the best ever. I was bit disappointed, On a positive note, it's still a great place to buy in bulk and they've been offering nice discounts on the membership fee.
Jan 15, 2025

I’m an early shopper so the store is always clean and stocked. The employees at the deli department are so nice and friendly. The cashiers can lighten up a bit because it is definitely noticeable that they do not want to be there. The employees at the Dunkin’ Donuts are nice and very helpful.
Mar 20, 2025

If I could give this BJ’s zero stars I would there customer service is appalling the front end service desk refuses to grant me a coupon book to get my discount on items I was purchasing. They refused to accommodate me as my time was limited for purchases. To the front end lead who told me the coupon books are only for new customers I have been shopping with BJ’s for more than 15 years and never been told this. Shame on you BJ’s of Gateway and to the manager of this location shame on you for allowing your employees to treat their customers in such a horrible and hostile manner.
Feb 18, 2025

My family and I been customers of BJ’s more then 21 years , since my wife have the card on her name We never worried, today I spent $758 and there’s a reward $14 they don’t want me get access to it, because the card have my wife name on it, so they asked me for her ID , she is home with kids, she said she will send a picture of her ID , they made a big deal for that image you lost $758 for $14 . Never again last year we spent 10876.82 . Wow they acting like I was doing something wrong. This a shame and so disappointing.
Nov 16, 2021

This score is absolutely for the bakery department. The young ladies were so helpful about helping me prepare for a cake! Little did I know I could not place an order in advance I had to wait 24 hours prior to the day I needed the Cake. And the cake decoration book is not online so I took a picture OF THE ENTIRE BOOK 😂so everyone will never have to go into the store to see the decoration book they can just look right here and then place your order online 24 hours before you need the cake 🎂!Mwah

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Feb 04, 2025

Maybe its me, but I've always had issues getting a bag of chicken wings out of the heavy duty box in the freezer. (I thought I would be able to upload the 28 sec video but I only see an option for photos). They've missed out on that potential purchase many times because I couldn't get the bag out of the box. They really should make a bigger opening in the boxes or just take them out of the box altogether so customers won't have to struggle. I let my membership expire for about two years and just recently renewed. Prices went up on my usual items that I purchase and the milk is no longer the best ever. I was bit disappointed, On a positive note, it's still a great place to buy in bulk and they've been offering nice discounts on the membership fee.

Jan 15, 2025

I’m an early shopper so the store is always clean and stocked. The employees at the deli department are so nice and friendly. The cashiers can lighten up a bit because it is definitely noticeable that they do not want to be there. The employees at the Dunkin’ Donuts are nice and very helpful.

Mar 20, 2025

If I could give this BJ’s zero stars I would there customer service is appalling the front end service desk refuses to grant me a coupon book to get my discount on items I was purchasing. They refused to accommodate me as my time was limited for purchases. To the front end lead who told me the coupon books are only for new customers I have been shopping with BJ’s for more than 15 years and never been told this. Shame on you BJ’s of Gateway and to the manager of this location shame on you for allowing your employees to treat their customers in such a horrible and hostile manner.

Feb 18, 2025

My family and I been customers of BJ’s more then 21 years , since my wife have the card on her name We never worried, today I spent $758 and there’s a reward $14 they don’t want me get access to it, because the card have my wife name on it, so they asked me for her ID , she is home with kids, she said she will send a picture of her ID , they made a big deal for that image you lost $758 for $14 . Never again last year we spent 10876.82 . Wow they acting like I was doing something wrong. This a shame and so disappointing.

Nov 16, 2021

This score is absolutely for the bakery department. The young ladies were so helpful about helping me prepare for a cake! Little did I know I could not place an order in advance I had to wait 24 hours prior to the day I needed the Cake. And the cake decoration book is not online so I took a picture OF THE ENTIRE BOOK 😂so everyone will never have to go into the store to see the decoration book they can just look right here and then place your order online 24 hours before you need the cake 🎂!Mwah