Crush Wine & Spirits: Fine Wines and Spirits in New York City

Crush Wine & Spirits

Overview

About

Location

Reviews

Overview

+1 212-980-9463
www.crushwineco.com
153 E 57th St, New York, NY 10022, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday Closed

Sunday Closed

Crush Wine & Spirits Introduce

Crush Wine & Spirits, located at 153 E 57th St, New York, NY 10022, offers a selection of wines and spirits. You can reach them at (212) 980-9463 or +1 212-980-9463.

Based on customer reviews, Crush Wine & Spirits has received both positive and cautionary feedback. One review highlights a conversation with the Director of Fine & Rare Wines, who suggested that for aged wines, a competitor might offer a more favorable exchange policy for corked or contaminated bottles. This indicates that customers seeking to purchase aged wines may want to consider this information.

Another customer review detailed an issue with a wine bottle that arrived with a vinegar-like sour smell, potentially due to heat exposure during shipping. The customer expressed a desire for a refund and noted that they had contacted customer service. However, a follow up review indicates that the owners of Crush wine and spirits contacted the customer and explained that shipping wine in hot weather can cause this issue. They also stated they would try them again in the fall. This displays that the company does care and responds to customer concerns.

When considering purchasing wines from Crush Wine & Spirits, particularly during warmer months, customers may want to inquire about their shipping and return policies. For those interested in fine and rare wines, it may be beneficial to compare their policies with other retailers.

Location

Reviews

Dec 03, 2024

The Director of Fine & Rare Wines at Crush told me that only their competitor, Chambers Street Wines, would have exchanged at full price the corked (i.e. contaminated) wine I had purchased and brought back. So I would recommend going to Chambers if you are going to purchase anything with more than 10 years of age and want some assurance the shop will stand by it.
Jun 21, 2022

June 22 2022 My review below was read by the owners and helped me understand it was hot weather, and the discourage shipping inthe hot months. Will try them again in the fall. Appreciated them reaching out. JUNE 17th 2022 I received june 17th a well package bottle of Newfound wine from Scaggs Vineyards as a birthday gift sent on the 15th of June. When the bottle was open it had no wine smell except vinegar sour. I suspect the bottle got hot some where along the line. I would however like a refund will be sent to the sender. I have sent a detail email to.customer service.
Oct 24, 2023

First time interacting with this wine store. Originally I came across them through a more limited channel to purchase an allocation. However, once I saw the inventory I figured that this could be one of my new staples. Asked Monique to pick 6 bottles to make a case gave what I would consider a modest budget to dive into some really fun wines. Let me tell you Monique did not disappoint. Many of which were priced under market price, and just from what I saw are stored impeccably. I had a bit of a look around and while I didn't see everything I think the breadth of selection paired with the knowlegable staff means really anyone can have a good time. I will also add that I came in exausted and with my mind completely shot after work. Staff was patient and I felt no judgment whatsoever.
Dec 20, 2022

Buy wines for shipment, never been in the store. Great selection with some awesome, exciting obscure german wine and fair prices. Excellent customer service, great communication. When I buy wine from them, I know that they will email me back, won't ghost me, and will do their best to make an excellent transaction.
May 15, 2023

This is one of my favorite wine stores in the city. They have beautiful selections from great producers from my favorite regions. Definitely a high-quality tier shop, with a number of allocated and hard to find wines. I’ve been going here for years.

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Dec 03, 2024

The Director of Fine & Rare Wines at Crush told me that only their competitor, Chambers Street Wines, would have exchanged at full price the corked (i.e. contaminated) wine I had purchased and brought back. So I would recommend going to Chambers if you are going to purchase anything with more than 10 years of age and want some assurance the shop will stand by it.

Jun 21, 2022

June 22 2022 My review below was read by the owners and helped me understand it was hot weather, and the discourage shipping inthe hot months. Will try them again in the fall. Appreciated them reaching out. JUNE 17th 2022 I received june 17th a well package bottle of Newfound wine from Scaggs Vineyards as a birthday gift sent on the 15th of June. When the bottle was open it had no wine smell except vinegar sour. I suspect the bottle got hot some where along the line. I would however like a refund will be sent to the sender. I have sent a detail email to.customer service.

Oct 24, 2023

First time interacting with this wine store. Originally I came across them through a more limited channel to purchase an allocation. However, once I saw the inventory I figured that this could be one of my new staples. Asked Monique to pick 6 bottles to make a case gave what I would consider a modest budget to dive into some really fun wines. Let me tell you Monique did not disappoint. Many of which were priced under market price, and just from what I saw are stored impeccably. I had a bit of a look around and while I didn't see everything I think the breadth of selection paired with the knowlegable staff means really anyone can have a good time. I will also add that I came in exausted and with my mind completely shot after work. Staff was patient and I felt no judgment whatsoever.

Dec 20, 2022

Buy wines for shipment, never been in the store. Great selection with some awesome, exciting obscure german wine and fair prices. Excellent customer service, great communication. When I buy wine from them, I know that they will email me back, won't ghost me, and will do their best to make an excellent transaction.

May 15, 2023

This is one of my favorite wine stores in the city. They have beautiful selections from great producers from my favorite regions. Definitely a high-quality tier shop, with a number of allocated and hard to find wines. I’ve been going here for years.