CVS - Amsterdam Ave, New York, NY

CVS

Overview

About

Location

Reviews

Overview

+1 212-712-2821
www.cvs.com
540 Amsterdam Ave, New York, NY 10024, USA
Hours Business hours are not available at the moment

CVS Introduce

CVS, located at 540 Amsterdam Ave, New York, NY 10024, provides a variety of drugstore and pharmacy services to the local community. As a recognizable national chain, CVS typically offers a wide selection of over-the-counter medications, personal care products, and prescription fulfillment.

For inquiries or prescription-related questions, you can contact the store at (212) 712-2821 or +1 212-712-2821.

However, it is important to note that recent customer reviews indicate potential concerns regarding service at this specific location. Some customers have reported issues such as discrepancies with advertised hours, difficulties in obtaining prescriptions, and challenges with customer service, including long wait times and unresponsiveness to phone calls.

Specifically, customers have mentioned instances where the store was closed outside of the advertised hours, and that prescription pickup has been problematic. Additionally, customers have expressed dissatisfaction with the length of prescription lines, and with the overall level of customer service they received.

While CVS is a well-known pharmacy chain, potential customers should be aware of these reviews and consider them when choosing this location for their pharmacy and drugstore needs.

Location

Reviews

Nov 15, 2024

Advertised as open 24 hours. CVS texted me that the prescription is ready. Traveled 45 min to come here to get medicine for my daughter. Doors locked and no one here.
Feb 05, 2025

If it was possible to give negative stats I would. This place has the worst customer service I have ever seen at a CVS (and let me tell you it’s a low bar). Always a long line for prescriptions and they couldn’t be bothered less to fill prescriptions. Also don’t expect them to pick up the phone if you call.
Feb 01, 2025

It’s a fairly disgusting store with scaffolding outside, dirty, dark and old inside. There is a sense of some security issues on that corner now, or in the past. The manager was rude, aggressive and macho. In contrast, the CVS on 103rd and Broadway is bright, clean, new, fresh, and well managed. Two vastly different experiences
Jan 04, 2025

The store itself is fine but if you’re looking for a pharmacy that runs at even 1% efficiency, look elsewhere. 45 minute lines for them to tell you they don’t check voicemails left from doctors to refill prescriptions. The pharmacy here is incompetent and negligent.
Feb 18, 2025

If you need toothpaste and have 45 minutes to wait around for someone to come unlock it, this is the store for you. The staff walk right by you like you’re invisible and treat you like a burden for being there. No problem, I won’t be back.

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Nov 15, 2024

Advertised as open 24 hours. CVS texted me that the prescription is ready. Traveled 45 min to come here to get medicine for my daughter. Doors locked and no one here.

Feb 05, 2025

If it was possible to give negative stats I would. This place has the worst customer service I have ever seen at a CVS (and let me tell you it’s a low bar). Always a long line for prescriptions and they couldn’t be bothered less to fill prescriptions. Also don’t expect them to pick up the phone if you call.

Feb 01, 2025

It’s a fairly disgusting store with scaffolding outside, dirty, dark and old inside. There is a sense of some security issues on that corner now, or in the past. The manager was rude, aggressive and macho. In contrast, the CVS on 103rd and Broadway is bright, clean, new, fresh, and well managed. Two vastly different experiences

Jan 04, 2025

The store itself is fine but if you’re looking for a pharmacy that runs at even 1% efficiency, look elsewhere. 45 minute lines for them to tell you they don’t check voicemails left from doctors to refill prescriptions. The pharmacy here is incompetent and negligent.

Feb 18, 2025

If you need toothpaste and have 45 minutes to wait around for someone to come unlock it, this is the store for you. The staff walk right by you like you’re invisible and treat you like a burden for being there. No problem, I won’t be back.