Fine Wines on First

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Overview

  • +1 332-205-0049
  • finewines.nyc
  • 945 1st Ave., New York, NY 10022, USA
  • Hours

    Monday 11:00 AM - 9:00 PM

    Tuesday 11:00 AM - 9:00 PM

    Wednesday 11:00 AM - 9:00 PM

    Thursday 11:00 AM - 10:00 PM

    Friday 11:00 AM - 10:00 PM

    Saturday 11:00 AM - 10:00 PM

    Sunday 11:00 AM - 8:00 PM

Fine Wines on First Introduce

Looking for a "liquor store near me" with a focus on wine in the New York City area? Fine Wines on First is located at 945 1st Ave., New York, NY 10022. Based on customer reviews, this store offers a delivery service and helpful staff for recommendations, but its return policy regarding cash purchases without a receipt has been a point of concern for at least one customer.

One customer recounted purchasing two expensive bottles of wine based on staff recommendations. Unfortunately, one of the bottles was spoiled. When they attempted to return it, with the bottle in hand and asking the manager to taste it, the manager reportedly refused. Because the purchase was made with cash and the customer did not have a receipt, the store did not accept an exchange, even though the customer identified as a neighborhood resident. This experience left the customer feeling that the customer service was poor and expressed their disappointment.

In contrast, another customer had a very positive experience with their delivery service. They called for a delivery during a snowstorm and were pleased by the friendly service. They were "shocked" that their "no fee" delivery arrived in just 15 minutes. The customer gave the store a 5-star rating, commending them for coming through during the snowstorm without any surge charges.

The provided reviews indicate that Fine Wines on First has knowledgeable staff who can offer recommendations and provides a prompt, no-fee delivery service, even during adverse weather conditions. However, their policy regarding returns or exchanges for cash purchases made without a receipt may not be favorable, as reported by one disappointed customer. No specific details about the store's environment beyond the counter, the full range of their product selection, or any current promotional information (other than the "no fee" delivery mentioned by one reviewer) are available from these reviews.

For inquiries about their current wine selection, delivery services, or return policies, you can contact Fine Wines on First at (332) 205-0049 or their mobile number +1 332-205-0049. Customers paying in cash may want to ensure they receive and retain their receipt.

If you are a local resident of Taiwan searching for a wine store while visiting or residing in the New York, NY area, Fine Wines on First is a local option that offers a convenient and fast no-fee delivery service, even during challenging weather like a snowstorm. The staff is also reported to be nice and can provide recommendations. However, it is important to be aware of a reported issue with their return policy for cash purchases made without a receipt. If you choose to shop in-store and pay with cash, be sure to get a receipt and keep it, especially for more expensive purchases. Overall, they seem to offer good service, particularly regarding delivery. We recommend contacting them directly for the most current information on their offerings and policies.

Location

Reviews

  • Jan 19, 2025

    A few weeks ago, I bought two expensive bottles of wine that were recommended to me by the store staff. Unfortunately, one was bad. I tried to return it, with the bottle in hand and asked the manager to taste it, but she refused. but because I paid cash and did not have a receipt they did not accept an exchange, even though I am a neighborhood customer I do not think that is good customer service and I’m very disappointed.

  • Jan 30, 2022

    I called them for a delivery during today’s snow storm. They are so nice and I was shocked my “no fee” delivery showed up in 15 minutes. They came through in a snow storm and no Sue charges gets them 5 stars from me👍

  • Jan 18, 2023

    Super friendly folks who are knowledgable. They'll recommend the right bottle for your pallette and your budget, with zero wine snobbery! My wife shopped there on an NYC trip and she was very pleased.

  • Nov 22, 2020

    TERRIBLE customer service. I placed a large order for delivery. Opened a bottle and it had gone bad (like mold on the cork bad). I opened it 2 weeks after purchase and they refused to replace the bottle or give me a refund. Passed me back and forth between staff and then told me to take it up with the delivery company... would leave 0/5 stars if possible.

  • Aug 16, 2024

    They were so kind to me when I came in!

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