Based on recent customer reviews, it is strongly advised to exercise caution and potentially avoid First Avenue Liquors, located at 1502 1st Ave., New York, NY 10075. While the platform category is "liquor store near me," the reviews highlight significant issues with customer service and selection.
One customer recounted a negative in-store experience, stating that the employee acted as if it was the only liquor store in the Upper East Side (UES). They waited for five minutes with their purchase while the employee assisted another customer with a small item, felt "pushed out of line" so the other customer could pay first, and were neither greeted nor thanked. This reviewer's advice is to "cross the street and go to the liquor store at 76th," suggesting a much more favorable alternative nearby.
Another customer described their experience as "the worst I've had at a wine store." They placed and paid for an order online but found it was not ready after 30 minutes. They waited an additional 20 minutes in the store, only to be told that the ordered wine was not actually in stock, despite the store having accepted payment and confirmed its availability. The employee then allegedly tried to upsell the customer to more expensive bottles as a replacement, and since they had already been charged, they had to pay the difference to get an alternative. This customer concluded that the store has "really bad customer service and terrible selection of alcohol and wine," strongly recommending that others "Do yourself a favor and find another store" due to the abundance of other options in the area.
The provided reviews offer overwhelmingly negative feedback regarding First Avenue Liquors. Customers report poor and dismissive in-store service, issues with online order fulfillment, inaccurate inventory information, attempts at upselling, and a generally negative customer service experience. One reviewer also described the selection of alcohol and wine as "terrible." No positive features, services, or promotional information can be derived from these accounts. The consistent message is to avoid this store and seek alternative liquor stores in the vicinity.
If you are a local resident of Taiwan searching for a liquor store while visiting or residing in the New York, NY area, the information available about First Avenue Liquors is extremely negative and raises serious concerns about their customer service and product availability. It is strongly recommended that you avoid this store and consider other nearby options for your liquor and wine needs, as multiple customers have reported very poor experiences. Please prioritize a positive and reliable shopping experience by choosing alternative establishments in the area.
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