Montrose & Graham is a wine and spirits store located at 178 Graham Ave, Brooklyn, NY 11206. You can reach them at (718) 362-7960 or +1 718-362-7960.
Customer reviews indicate that Montrose & Graham is known for its extensive and well-curated wine selection. Many customers appreciate the diverse range of wines available and find the store to be a valuable resource for finding unique and quality products.
However, customer experiences with service have been mixed. While some customers praise the knowledgeable staff and their helpful suggestions, others have reported instances of subpar customer service. One customer specifically mentioned a negative experience on February 22nd, where a staff member declined to provide assistance and continued to serve other customers. This resulted in the customer feeling disregarded and needing to seek help elsewhere.
Despite the occasional service inconsistencies, the store is also praised for its knowledgeable staff, who are able to make excellent suggestions to customers. The positive reviews highlight the joy of exploring new wines based on staff recommendations.
Key points from customer reviews:
- Extensive and well-curated wine selection.
- Knowledgeable staff who can provide helpful recommendations.
- Occasional inconsistencies in customer service.
- Mixed feedback on staff helpfulness.
Montrose & Graham offers a strong selection of wines, and many customers have positive experiences with the staff's expertise. However, potential customers should be aware of the reported inconsistencies in customer service. The overall experience may vary depending on the staff member encountered. Customers who value a wide selection of wines and are comfortable with potentially needing to seek assistance elsewhere may find this store suitable.
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