Wine & Liquor Warehouse - Local Liquor Store in Brooklyn, NY

Wine & Liquor Warehouse

Overview

About

Location

Reviews

Overview

+1 718-642-8888
1368 Granville Payne Ave, Brooklyn, NY 11239, USA
Hours

Monday 10:00 AM - 10:00 PM

Tuesday 10:00 AM - 10:00 PM

Wednesday 10:00 AM - 10:00 PM

Thursday 10:00 AM - 10:00 PM

Friday 10:00 AM - 11:00 PM

Saturday 10:00 AM - 11:00 PM

Sunday 12:00 AM - 9:00 PM

Wine & Liquor Warehouse Introduce

Wine & Liquor Warehouse is a liquor store located at 1368 Granville Payne Ave, Brooklyn, NY 11239, serving the local community. As a "liquor store near me" option, it provides a selection of wines and liquors for purchase. You can contact them at (718) 642-8888 or +1 718-642-8888.

Customer reviews for Wine & Liquor Warehouse indicate significant concerns regarding customer service. Multiple reviewers have reported negative experiences, describing the staff as rude and unhelpful.

One customer reported a phone interaction where the staff refused to provide information about product availability, instead insisting the customer visit the store. This customer found the interaction unhelpful and a waste of their time.

Another customer alleged that the owner was racist and rude, recounting an incident where they were rushed to make a purchase. This customer felt disrespected and stated that they were taking a reasonable amount of time to decide on their purchase.

Based on these reviews, potential customers should be aware of the reported issues regarding poor customer service and alleged disrespectful behavior. The store's staff appears to have a reputation for rudeness, and this may impact the shopping experience. The store's owner was also accused of racist behavior by a customer.

Location

Reviews

Nov 30, 2024

Very rude… not good customer service. I called to find out if they had a particular brandy and the person who answered the phone was very rude and did not want to tell me what types he had. He wanted me to come to the store. He said “come to store and look”. Why would I drive 30 mins to find out you don’t have the brandy!
May 27, 2024

The owner is racist and rude and he said to me "HURRY UP AND BUY" I'm a classy looking woman that was undecided on what I wanted, so I was taking my time. He said he didn't want me taking my time, even though they don't close until 9 p.m. It was 4:34 p.m. when he said it to me.
Dec 31, 2024

Honestly, this store is good considering that it is a local store.
Dec 26, 2023

This store has a great selection of Liquors, usually when the Asian Man is behind the counter, business is short and sweet. However, the Asian lady with the short hair (I believe the mother) is disrespectful, and she doesn't RESPECT the Black Dollars that keeps her Liquor store in Business. First of all, learn your customers, learn who they are, your customers are already buying alcohol to drink, so more than likely they are dealing with the stresses of Life. So, respect your customers, don't antagonize them and treat them lesser than, just because you think that you can. I supported that Liquor store when they first opened up, but I realized that this Liquor Store has zero loyalty to its customers. 10 plus years later, they still card me to death lol. I'm holding up my ID and the Asian Lady is still asking me for my pin number, or I enter my pin number in the machine, yet the Asian Lady is still asking for my ID. Mind you, I advertised my Exterminator company to them when they first opened up over ten years ago, and they NEVER once supported me, which is fine, but then you card me every time after ten years as if I am a stranger to you, and then you still ask for my pin number, or if I put my pin number in first, you still ask for my ID, smh. There is definitely a Cultural difference, which doesn't benefit people who look like me. But enough is enough, I'm not allowed to open businesses in their communities, and I am tired of feeling exploited by people who are allowed to make me feel like a stranger in my own community. Peace and Blessings
Feb 20, 2023

It's a decent enough place locally in this neighborhood. They have a really wide variety of pretty much anything you'd like to drink. The prices are decent. And they tend to run from low to high like any other liquor store. With that said please hit that like button continue to read my review subscribe and have a great day bye.

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Nov 30, 2024

Very rude… not good customer service. I called to find out if they had a particular brandy and the person who answered the phone was very rude and did not want to tell me what types he had. He wanted me to come to the store. He said “come to store and look”. Why would I drive 30 mins to find out you don’t have the brandy!

May 27, 2024

The owner is racist and rude and he said to me "HURRY UP AND BUY" I'm a classy looking woman that was undecided on what I wanted, so I was taking my time. He said he didn't want me taking my time, even though they don't close until 9 p.m. It was 4:34 p.m. when he said it to me.

Dec 31, 2024

Honestly, this store is good considering that it is a local store.

Dec 26, 2023

This store has a great selection of Liquors, usually when the Asian Man is behind the counter, business is short and sweet. However, the Asian lady with the short hair (I believe the mother) is disrespectful, and she doesn't RESPECT the Black Dollars that keeps her Liquor store in Business. First of all, learn your customers, learn who they are, your customers are already buying alcohol to drink, so more than likely they are dealing with the stresses of Life. So, respect your customers, don't antagonize them and treat them lesser than, just because you think that you can. I supported that Liquor store when they first opened up, but I realized that this Liquor Store has zero loyalty to its customers. 10 plus years later, they still card me to death lol. I'm holding up my ID and the Asian Lady is still asking me for my pin number, or I enter my pin number in the machine, yet the Asian Lady is still asking for my ID. Mind you, I advertised my Exterminator company to them when they first opened up over ten years ago, and they NEVER once supported me, which is fine, but then you card me every time after ten years as if I am a stranger to you, and then you still ask for my pin number, or if I put my pin number in first, you still ask for my ID, smh. There is definitely a Cultural difference, which doesn't benefit people who look like me. But enough is enough, I'm not allowed to open businesses in their communities, and I am tired of feeling exploited by people who are allowed to make me feel like a stranger in my own community. Peace and Blessings

Feb 20, 2023

It's a decent enough place locally in this neighborhood. They have a really wide variety of pretty much anything you'd like to drink. The prices are decent. And they tend to run from low to high like any other liquor store. With that said please hit that like button continue to read my review subscribe and have a great day bye.