5 Star Wine & Liquor Outlet

Overview

About

Location

Reviews

Overview

+1 718-779-1800
5912 Woodside Ave, Flushing, NY 11377, USA
Hours

Monday 10:00 AM - 10:00 PM

Tuesday 10:00 AM - 10:00 PM

Wednesday 10:00 AM - 10:00 PM

Thursday 10:00 AM - 10:00 PM

Friday 10:00 AM - 10:00 PM

Saturday 10:00 AM - 10:00 PM

Sunday 12:00 AM - 8:00 PM

5 Star Wine & Liquor Outlet Introduce

5 Star Wine & Liquor Outlet, located at 5912 Woodside Ave, Flushing, NY 11377, is a local liquor and wine store serving the community. As a "liquor store near me" option, it provides a diverse selection of alcoholic beverages.

Customer reviews highlight the store's good prices and great selection of wines and liquors. The staff is often praised for their helpfulness in assisting customers to find specific items and offering recommendations. This suggests a potentially positive shopping experience for those seeking a wide variety of beverages.

However, there are notable concerns regarding customer service, particularly concerning returns and refunds. One customer reported a negative experience involving a return, where the store's stated policy on the receipt was not honored. This resulted in a disagreement and a lost customer, indicating potential inconsistencies in customer service.

Key features and services include:

Good prices on wines and liquors.
Great selection of wines and liquors.
Helpful staff offering recommendations.
Potential inconsistencies in return policies.
Varying customer service experiences.

For inquiries or to place an order, you can contact 5 Star Wine & Liquor Outlet at (718) 779-1800 or +1 718-779-1800.

While 5 Star Wine & Liquor Outlet offers a wide selection and competitive prices, potential customers should be aware of the reported inconsistencies in customer service, particularly regarding returns. The store may be a suitable option for those seeking a diverse selection of beverages, but customers should clarify return policies before making purchases.

Location

Reviews

Jul 19, 2024

Good prices has good service and great selection of wines, they have everything and helped me search for what i wanted and offered recommendations, will go back again
Jul 08, 2016

I throw parties 3 nights a week and I buy LOTS of liquor weekly. Just started a new job 1 mile away from 5 star and read good reviews about them so I was looking forward to establishing a good working relationship with them. That was ruined the very first time I bought from them. They were very helpful as they watched me grab 6 bottles from the shelf to buy. But in my haste I grabbed .750 ml bottles instead of 1l bottles but I was already at the club when I realized I grabbed the wrong bottles, so I ran over to another liquor store not too far from the club to get the correct sized bottles. Went back to 5 star the next day to return the bottles I can't use and that's when things went South. The receipt clearly states 10% restocking fee which I don't have a problem with. But the clerk looked at me and told me store credit only. I don't mind store credit since I planned on shopping there often, but my concern was that that is not what was printed on the receipt, so I asked the clerk to clarify. He then said he doesn't have the authority to give me that much money back. I asked so is the policy no refunds or 10% restocking fee? He didn't have an answer. He fumbled with his phone for about 2 minutes saying he was calling his manager. I had enough. I said forget it. I don't want the store credit, I just exchanged the bottles for the right size and paid the difference.... I won't be going back there. Way to go guys! Great customer service! You just lost out on $3,500 weekly over a $260 refund!
Jan 05, 2018

Very helpful place, great selections. ... however the temperature is in the teens and I live very far from the liquor store. They don't have a car to deliver wines and the poor guy WALKED to deliver. Not very humane. Had I known, I would have ordered elsewhere. I think they should inform people that the delivery will be on foot. Maybe I care too much but I'm sure no one reading this would want to be treated in this manner.
Jan 31, 2020

Good selection of wine and spirits. Best thing about this place is their whiskey selection - pretty much every whiskey from Scotch to Japanese whiskey to Bourbons. This place also carries nice gift sets. Only con is Prices here are a bit higher than average.
Jul 07, 2021

This is now a place just to resolve a last minute need. I have lived in this area for over 8 years. The people working there were always welcoming and friendly. Now the new owners have their staff follow you around every turn like you are going to steal large bottles of wine. Where am I putting a 1.5 liter bottle?!!

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Jul 19, 2024

Good prices has good service and great selection of wines, they have everything and helped me search for what i wanted and offered recommendations, will go back again

Jul 08, 2016

I throw parties 3 nights a week and I buy LOTS of liquor weekly. Just started a new job 1 mile away from 5 star and read good reviews about them so I was looking forward to establishing a good working relationship with them. That was ruined the very first time I bought from them. They were very helpful as they watched me grab 6 bottles from the shelf to buy. But in my haste I grabbed .750 ml bottles instead of 1l bottles but I was already at the club when I realized I grabbed the wrong bottles, so I ran over to another liquor store not too far from the club to get the correct sized bottles. Went back to 5 star the next day to return the bottles I can't use and that's when things went South. The receipt clearly states 10% restocking fee which I don't have a problem with. But the clerk looked at me and told me store credit only. I don't mind store credit since I planned on shopping there often, but my concern was that that is not what was printed on the receipt, so I asked the clerk to clarify. He then said he doesn't have the authority to give me that much money back. I asked so is the policy no refunds or 10% restocking fee? He didn't have an answer. He fumbled with his phone for about 2 minutes saying he was calling his manager. I had enough. I said forget it. I don't want the store credit, I just exchanged the bottles for the right size and paid the difference.... I won't be going back there. Way to go guys! Great customer service! You just lost out on $3,500 weekly over a $260 refund!

Jan 05, 2018

Very helpful place, great selections. ... however the temperature is in the teens and I live very far from the liquor store. They don't have a car to deliver wines and the poor guy WALKED to deliver. Not very humane. Had I known, I would have ordered elsewhere. I think they should inform people that the delivery will be on foot. Maybe I care too much but I'm sure no one reading this would want to be treated in this manner.

Jan 31, 2020

Good selection of wine and spirits. Best thing about this place is their whiskey selection - pretty much every whiskey from Scotch to Japanese whiskey to Bourbons. This place also carries nice gift sets. Only con is Prices here are a bit higher than average.

Jul 07, 2021

This is now a place just to resolve a last minute need. I have lived in this area for over 8 years. The people working there were always welcoming and friendly. Now the new owners have their staff follow you around every turn like you are going to steal large bottles of wine. Where am I putting a 1.5 liter bottle?!!