Looking for a "liquor store near me" in the Upper East Side area of New York City? World Of Wines is located at 1252 Lexington Ave # 1, New York, NY 10028. Based on recent customer reviews, there are significant concerns regarding the business practices and customer service at this establishment.
One customer reported a situation where they believed a bottle was priced at $12.99 but were charged $28 without the price being clearly announced at the register. The cashier allegedly obscured the payment screen and the customer did not receive a receipt initially. Upon returning to inquire about the overcharge, the customer was reportedly denied a refund with the explanation that the label was wrong and "no refunds" were given due to it being "the law." This customer expressed a lack of trust in the store's practices.
Another customer described feeling racially profiled upon entering the store. They reported that the staff member at the register was impolite, rolled their eyes, and rushed the payment process while the customer was looking around the store for the first time. This experience led the customer to state they would not return.
The provided reviews do not offer positive feedback regarding the store's environment, selection, services, features, or any promotional information. The experiences shared are overwhelmingly negative, focusing on potential deceptive pricing and poor customer service, including allegations of racial bias.
For inquiries about their current inventory or policies, you can contact World Of Wines at (212) 988-9463 or their mobile number +1 212-988-9463. However, based on the recent feedback, customers should exercise caution regarding pricing at the register and be aware of the reported negative customer service experiences.
If you are a local resident of Taiwan searching for a liquor store while visiting or residing in the Upper East Side of New York, World Of Wines is a nearby option. However, please be strongly advised to consider the recent customer reports detailing potential issues with pricing discrepancies, a strict no-refund policy for label errors, and allegations of unprofessional and racially biased behavior from staff. It would be prudent to verify prices before payment and be mindful of the reported customer service issues if you choose to visit this store. We recommend contacting them directly for any specific inquiries but to also be aware of the serious concerns raised in the available reviews.
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